Data Privacy Policy

Global For Exchange & Money Transfer Services

We, Global For Exchange & Money Transfer Services, are a financial institution registered and operating under license from the Qatar Central Bank. In this policy we are referred to as "We," "Us," and "Our".

Introduction to the Policy

This Data Privacy Policy governs how we collect, use, store, and protect the personal and financial information you provide when using our services through our website, mobile application, or any other digital platform (collectively, the "Platform").

Your trust is our highest priority. We are committed to securing and protecting your privacy and are transparent about how we handle your Personal Data as defined in this policy.

Certain services require completion of our Know-Your-Customer (KYC) verification process. This helps ensure compliance with AML/CFT laws, Qatar Central Bank directives, and Qatar's Law No. 13 of 2016 concerning the Protection of Personal Data.

By accessing or using our digital channels you acknowledge that you have read and understood this Privacy Policy and consent to the collection, storage, processing and sharing of your personal and non-personal data as described here. This policy should be read alongside our Terms of Use and other applicable conditions available on our platforms.

We may update this Privacy Policy from time to time to reflect legal, regulatory or technical changes. Please review this page periodically. If you do not agree with the terms, please discontinue use of our services and platforms.

For any questions about this policy contact: privacy@globalexchange.com.qa

Type of Personal Data We Collect

We collect the Customer’s Personal Data, including but not limited to:

Purpose of Personal Data We Collect

We collect and use your personal data to provide and improve our core services, such as money transfers and currency exchange. This includes:

Use and Storage of Personal Data

Your personal data is used to provide requested services (money transfers, currency exchange), verify identity, process transactions securely, and maintain accurate records. We also use the data to detect and prevent fraud, money laundering, and other illegal activities.

If you participate in optional surveys, we may collect general demographic data (e.g., postal code, age, gender) to better understand preferences and tailor services.

When We Share Personal Data

We may share your personal data in specific situations, responsibly and with privacy safeguards in place:

We do not sell, rent, or share personal data with third parties for their own marketing without your consent. Marketing messages are sent only when you have given consent, and you may opt out at any time. We may share aggregated, non-personal statistics (such as user counts or transaction volumes) that do not reveal identifiable information.

Links to Other Sites

Our Platform may contain links to external websites that collect personally identifiable information. We are not responsible for the privacy practices or content of those external sites. Customers should exercise caution when clicking such links.

Cookies

We use cookies and similar tracking technologies on our website and mobile apps to enhance your experience, remember your preferences, and analyze how our services are used.

Cookies are small text files stored on your device. They do not directly collect personal data, but if you’ve previously provided identifiable information, cookies may be linked to it. We may also share aggregated, non-personal data collected through cookies with trusted third parties.

You can manage or disable cookies through your browser or device settings, but this may affect how some features function.

Consent

By accessing or using our Platform and Services, and by voluntarily providing your personal data, you consent to the collection, use, and processing of your information as described in this Privacy Policy. This includes, but is not limited to, your consent for sharing your information as outlined in this policy.